Hello! every night overwatch at 3 o'clock does a nice cleaning in the town, but a warning appears promptly, where it says that a certain sim (always the same) has the aging blocked! Oxigene seems to me to be the name of the sim! tells me: age control blocked: Oxigene. how can i solve?

Locate the sim with mastercontroller and reset them. If that doesn't stop it use mastercontroller to age them up.