hey everyone, i'm new to this forum but i defnitely need some help. i had just used NRAAS Porter to pack up my sims and move to a new town. i had done this before and i'm 87% sure i did all the steps correctly, but after all my sims moved over... most of my sims' faces were changed and they all got a bit ugly. i don't know how to embed a picture of what happened but basically the majority of my family's noses were changed, lips shrunk, and their bodies were totally different than they were in the old town. i literally have no idea what could've went wrong since this didnt happen before lol but if anyone knows please help. thank you in advanced .
https://imgur.com/a/pVH2LoQ this is the link to a pic of what happened to my dear sim. again any help is appreciated i am lost

Do you use a lot of custom sliders?
In your new town, you may want to make sure the NRaas > MasterController > CAS settings are the same as they were in your original, especially the slider offset and Max Sliders In CAS options. If they've been reset to default, a number of the sliders that were in use on those sims may have been invalidated.

You may have to re-import the families afterwards.

ok i'm going to try that. i don't have any custom sliders. i'll take a look at those settings and update later! thanks!