Updating Windows 10 and turning off Gaming Mode didn't change the game closing out (barely a minute into gameplay). Are there any other steps I can take to fixing the problem? I can no longer play Sims 3 at this point. The more I try to start up the game, the faster it closes to desktop after freezi...

How will I know if it is a MSI motherboard? WIll it be in PC properties? You need to get to your Administrative Tools. Click on the Windows Icon to get to your Start Menu look for Windows Administrative Tools and then System Information. O r go to your Control Panel look for Administrative Tools an...

@sittingbear How will I know if it is a MSI motherboard? WIll it be in PC properties? @igazor I will try to update windows 10, and Bitdefender is on 'Auto' so that is probably why it does sometimes affect my computer, I'm guessing it does automatic scans in the background. I noticed it being a facto...

I posted on EA about the same problem.

Here is a link to that: http://answers.ea.com/t5/The-Sims-3/Sim ... 70#M236477

DxDiag is attached to the first post.

I am still running into the same problem. I have a DxDiag but no idea how to attach to this website...

I just downloaded dashboard and went through my cc, a few 'conflicts' and a sims2package file. I took everything out and will see if it changes anything.

The xcpt files are crash logs, they are usually useless as all they tell us is that the game crashed. The accompanying memory dump mdmp files are always useless, they tell us the contents of the RAM registers in binary code at the time of the crash but there isn't anything that can be done with tha...

I am still running into the same problem...I noticed this MDMP File appeared in my Sims 3 folders after the crash along with a text file...would there be info about the crash in these files?

This was the name of the file: xcpt LAPTOP-HLH64KQ1 19-04-10 22.30.44

Where you said prior that you "basically reset the sims 3 folders," did you do so by removing added content and mods like KW but keeping the original game folder in play or did you pull the entire TS3 user game folder out of Documents (or rename it) so that a new one spawns to take its place? If th...

Is there anything else I should adjust on my laptop or do I need to post another script log? I really just want to be able to play the game as I did on my old laptop. What else, other than the frame rate, and Game Mode would cause the Sims 3 to just shut down without any warning (No pop up of any ki...