Hi! I'm at the absolute end of my rope with this game crash.

I have tried updating my graphics card drivers, closing nearly every process in the background, deleting every cache file in the game save files, and every solution I found when I googled the same problem. I believe I'm running every Nraas mod available, if that's relevant It seems completely random and can happen after either 10 minutes of gameplay or 5 hours. Any suggestions? I haven't tried removing any custom content, can that contribute to this error?

Thank you!

Here's the exception info:
[Build info]
Application: Sims3
BuildTime: 2014-01-21-1120
BuildUser: slcbuilder
BuildHost: SLC1-BUILD110
BuildConfig: Release
BuldVersion: 0.0.0.32
Commandline: E:\Games\The Sims 3\Game\Bin\TS3W.exe


[System info]
Computer name: RHINO
Computer DNS name: RHINO
User name: Catherine
EA_PLATFORM: Windows on X86
OS name: Windows Vista
OS version number: 6.2.9200
OS service pack:
Debugger present: no
CPU count: 8
Processor type: x86
Processor level: 6
Processor revision: 40461
Memory load: 49%
Total physical memory: 16246 Mb
Available physical memory: 8170 Mb
Total page file memory: 25974 Mb
Available page file memory: 13910 Mb
Total virtual memory: 4095 Mb
Free virtual memory: 973 Mb

[Application info]
Language: C++
Compiler: Microsoft Visual C++ compiler, version 1400
App path: E:\Games\The Sims 3\Game\Bin\TS3W.exe
App version: 0.0.0.32

[Exception info]
date: 2023-01-12
time: 16.00.03
type: ACCESS_VIOLATION reading address 0x00000041
address: 0x620080a8 "C:\WINDOWS\system32\d3d9.dll":0x0001:0x001170a8

[Call stack]
C:\WINDOWS\system32\d3d9.dll
0x620080a8

E:\Games\The Sims 3\Game\Bin\TS3W.exe
0x0060ef8a

E:\Games\The Sims 3\Game\Bin\TS3W.exe
0x0079d1e3

E:\Games\The Sims 3\Game\Bin\TS3W.exe
0x0079e431

E:\Games\The Sims 3\Game\Bin\TS3W.exe
0x0068f406

E:\Games\The Sims 3\Game\Bin\TS3W.exe
0x007a0ab6

E:\Games\The Sims 3\Game\Bin\TS3W.exe
0x0079a32b

E:\Games\The Sims 3\Game\Bin\TS3W.exe
0x0069087a

E:\Games\The Sims 3\Game\Bin\TS3W.exe
0x3f800000

E:\Games\The Sims 3\Game\Bin\TS3W.exe
0x3f800000

E:\Games\The Sims 3\Game\Bin\TS3W.exe
0x3f800000


[Stack data]
0019a8e0 | 58 80 00 62 64 96 e2 10 00 00 00 00<db>9b 3e ea | X..bd.........>. |
0019a8f0 | 80 e8 9d 28 80 e8 9d 28 10 6c da 0e ab 37 f3 61 | ...(...(.l...7.a |
0019a900 | 64 96 e2 10 00 00 00 00 3c a9 19 00 f5 37 f3 61 | d.......<....7.a |
0019a910 | 64 96 e2 10 2c 38 f3 61 db 9b 3e ea 00 00 00 00 | d...,8.a..>..... |
0019a920 | 00 00 00 00 ac a9 19 00 db 9b 3e ea ec a8 19 00 | ..........>..... |
0019a930 | 64 ff 19 00 14 b0 f6 61 01 00 00 00 f8 81 da 0e | d......a........ |
0019a940 | 8a ef 60 00 60 96 e2 10 41 00 00 00 e3 d1 79 00 | ..`.`...A.....y. |
0019a950 | a0 36 1a 3a 80 e8 9d 28 00 00 00 00 98 e8 9d 28 | .6.:...(.......( |
0019a960 | 80 e8 9d 28 31 e4 79 00 10 6c da 0e ac a9 19 00 | ...(1.y..l...... |
0019a970 | 00 00 00 00 00 e8 9d 28 00 00 00 00 2e 01 00 00 | .......(........ |
0019a980 | 00 00 00 00 22 01 00 00 e0 d4 b9 1e 06 f4 68 00 | ....".........h. |
0019a990 | b6 0a 7a 00 10 6c da 0e ac a9 19 00 b0 e7 9d 28 | ..z..l.........( |
0019a9a0 | f8 81 da 0e f8 ab 19 00 40 e5 10 46 01 52 35 88 | [email protected]. |
0019a9b0 | c0 c3 75 20 20 ce 77 26 00 00 00 00 00 00 00 00 | ..u .w&........ |
0019a9c0 | 00 0a 00 00 38 04 00 00 00 00 00 00 00 00 80 3f | ....8..........? |
0019a9d0 | 00 00 00 00 00 00 00 00 00 0a 00 00 38 04 00 00 | ............8... |
0019a9e0 | 2b a3 79 00 10 6c da 0e 80 f5 68 00 40 aa 19 00 | +.y..l....h.@... |
0019a9f0 | 80 ac 19 00 7a 08 69 00 80 f5 68 00 40 aa 19 00 | ....z.i...h.@... |
0019aa00 | 14 00 00 00 00 00 00 00 80 ac 19 00 7f 00 08 00 | ................ |
0019aa10 | 4d bb bb bd e8 eb 7e 3f 2b 3e 17 bb 00 d2 13 bb | M.....~?+>...... |
0019aa20 | 70 21 83 bd 1b b4 6a bb 1a 79 7f 3f b0 e7 9d 28 | p!....j..y.?...( |
0019aa30 | 0b 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0019aa40 | 40 e5 10 46 00 00 00 00 80 ac 19 00 00 00 00 00 | @..F............ |
0019aa50 | 18 00 00 00 00 00 00 00 d0 ac 19 00 00 71 f6 00 | .............q.. |
0019aa60 | 50 bc 45 88 48 aa 19 00 00 00 00 00 00 00 00 00 | P.E.H........... |
0019aa70 | 50 bc 45 88 00 00 00 00 d0 ac 19 00 80 6a 6b 28 | P.E..........jk( |
0019aa80 | f0 43 58 43 00 00 00 00 00 00 00 00 00 00 00 00 | .CXC............ |
0019aa90 | f0 43 58 43 00 00 00 00 d0 ac 19 00 00 00 00 00 | .CXC............ |
0019aaa0 | 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0019aab0 | b0 bc 29 97 64 b3 19 00 ec ab 19 00 00 00 00 00 | ..).d........... |
0019aac0 | 67 21 22 34 00 00 00 00 fa ff 7f bf 00 00 00 00 | g!"4............ |
0019aad0 | 4b a0 5b 44 5c d7 4d 43 64 9b 51 44 00 00 80 3f | K.[D\.MCd.QD...? |
0019aae0 | 00 00 80 3f 00 00 80 3f 00 00 80 3f 00 00 80 3f | ...?...?...?...? |

[Instruction data]
62008028 => DasmX86Dll.dll not found.

[Registers]
eip: 620080a8
eax: 0019a900
ebx: 00000041
ecx: 00000000
edx: 6d727a40
esi: 289de880
edi: 10e29660
ebp: 0019a93c
efl: 00010206
esp: 0019a8ec

[Modules]
base 0x00400000 size 0x00e5a000 entry 0x00f7f371 "TS3W.exe" "E:\Games\The Sims 3\Game\Bin\TS3W.exe"
base 0x77580000 size 0x001aa000 entry 0x00000000 "ntdll.dll" "C:\WINDOWS\SYSTEM32\ntdll.dll"
base 0x76ac0000 size 0x000f0000 entry 0x76ad6730 "KERNEL32.DLL" "C:\WINDOWS\System32\KERNEL32.DLL"
base 0x76ca0000 size 0x00258000 entry 0x76dd33e0 "KERNELBASE.dll" "C:\WINDOWS\System32\KERNELBASE.dll"
base 0x6e910000 size 0x000a2000 entry 0x6e941390 "apphelp.dll" "C:\WINDOWS\SYSTEM32\apphelp.dll"
base 0x6da40000 size 0x0025f000 entry 0x6da719b0 "AcGenral.DLL" "C:\WINDOWS\SYSTEM32\AcGenral.DLL"
base 0x76060000 size 0x000c2000 entry 0x76095bc0 "msvcrt.dll" "C:\WINDOWS\System32\msvcrt.dll"
base 0x762d0000 size 0x0007a000 entry 0x762e99b0 "sechost.dll" "C:\WINDOWS\System32\sechost.dll"
base 0x75590000 size 0x0004a000 entry 0x755a8720 "SHLWAPI.dll" "C:\WINDOWS\System32\SHLWAPI.dll"
base 0x753b0000 size 0x001ac000 entry 0x753cd0a0 "USER32.dll" "C:\WINDOWS\System32\USER32.dll"
base 0x75560000 size 0x0001a000 entry 0x00000000 "win32u.dll" "C:\WINDOWS\System32\win32u.dll"
base 0x76bb0000 size 0x00023000 entry 0x76bb5180 "GDI32.dll" "C:\WINDOWS\System32\GDI32.dll"
base 0x75e90000 size 0x000e6000 entry 0x75efa5a0 "gdi32full.dll" "C:\WINDOWS\System32\gdi32full.dll"
base 0x76830000 size 0x0007b000 entry 0x76849240 "msvcp_win.dll" "C:\WINDOWS\System32\msvcp_win.dll"
base 0x763e0000 size 0x00112000 entry 0x76411f10 "ucrtbase.dll" "C:\WINDOWS\System32\ucrtbase.dll"
base 0x76910000 size 0x0014d000 entry 0x7693c590 "ole32.dll" "C:\WINDOWS\System32\ole32.dll"
base 0x756e0000 size 0x0028b000 entry 0x75814700 "combase.dll" "C:\WINDOWS\System32\combase.dll"
base 0x76740000 size 0x000bb000 entry 0x7677e4b0 "RPCRT4.dll" "C:\WINDOWS\System32\RPCRT4.dll"
base 0x755e0000 size 0x0009c000 entry 0x75616120 "OLEAUT32.dll" "C:\WINDOWS\System32\OLEAUT32.dll"
base 0x76f60000 size 0x0060c000 entry 0x770e6ba0 "SHELL32.dll" "C:\WINDOWS\System32\SHELL32.dll"
base 0x76360000 size 0x0007c000 entry 0x76371bb0 "ADVAPI32.dll" "C:\WINDOWS\System32\ADVAPI32.dll"
base 0x72fc0000 size 0x00082000 entry 0x730005c0 "UxTheme.dll" "C:\WINDOWS\SYSTEM32\UxTheme.dll"
base 0x73940000 size 0x00031000 entry 0x73948aa0 "WINMM.dll" "C:\WINDOWS\SYSTEM32\WINMM.dll"
base 0x705b0000 size 0x00016000 entry 0x705b5ce0 "samcli.dll" "C:\WINDOWS\SYSTEM32\samcli.dll"
base 0x5fa80000 size 0x0001a000 entry 0x5fa848e0 "MSACM32.dll" "C:\WINDOWS\SYSTEM32\MSACM32.dll"
base 0x72f60000 size 0x00008000 entry 0x72f618a0 "VERSION.dll" "C:\WINDOWS\SYSTEM32\VERSION.dll"
base 0x745d0000 size 0x0001f000 entry 0x745d74a0 "USERENV.dll" "C:\WINDOWS\SYSTEM32\USERENV.dll"
base 0x72f90000 size 0x00027000 entry 0x72f95ac0 "dwmapi.dll" "C:\WINDOWS\SYSTEM32\dwmapi.dll"
base 0x70610000 size 0x001a3000 entry 0x7068da50 "urlmon.dll" "C:\WINDOWS\SYSTEM32\urlmon.dll"
base 0x69bf0000 size 0x00075000 entry 0x69c09190 "WINSPOOL.DRV" "C:\WINDOWS\SYSTEM32\WINSPOOL.DRV"
base 0x73100000 size 0x00019000 entry 0x73103820 "MPR.dll" "C:\WINDOWS\SYSTEM32\MPR.dll"
base 0x6fa00000 size 0x00025000 entry 0x6fa109d0 "SspiCli.dll" "C:\WINDOWS\SYSTEM32\SspiCli.dll"
base 0x70830000 size 0x00230000 entry 0x709eed90 "iertutil.dll" "C:\WINDOWS\SYSTEM32\iertutil.dll"
base 0x705f0000 size 0x0001d000 entry 0x705f4e40 "srvcli.dll" "C:\WINDOWS\SYSTEM32\srvcli.dll"
base 0x705e0000 size 0x0000b000 entry 0x705e2e40 "netutils.dll" "C:\WINDOWS\SYSTEM32\netutils.dll"
base 0x76670000 size 0x000c1000 entry 0x766c5b30 "SHCORE.DLL" "C:\WINDOWS\System32\SHCORE.DLL"
base 0x76800000 size 0x00026000 entry 0x76802b80 "IMM32.DLL" "C:\WINDOWS\System32\IMM32.DLL"
base 0x76350000 size 0x00006000 entry 0x76351530 "PSAPI.DLL" "C:\WINDOWS\System32\PSAPI.DLL"
base 0x75f80000 size 0x00064000 entry 0x75f95260 "WS2_32.dll" "C:\WINDOWS\System32\WS2_32.dll"
base 0x75970000 size 0x0043b000 entry 0x7599e130 "SETUPAPI.dll" "C:\WINDOWS\System32\SETUPAPI.dll"
base 0x75270000 size 0x00024000 entry 0x75278690 "iphlpapi.dll" "C:\WINDOWS\SYSTEM32\iphlpapi.dll"
base 0x73980000 size 0x00486000 entry 0x73cb6330 "WININET.dll" "C:\WINDOWS\SYSTEM32\WININET.dll"
base 0x6d720000 size 0x00041000 entry 0x6d75f700 "d3d9.dll" "E:\Games\The Sims 3\Game\Bin\d3d9.dll"
base 0x70590000 size 0x00017000 entry 0x00000000 "USP10.dll" "C:\WINDOWS\SYSTEM32\USP10.dll"
base 0x6cbf0000 size 0x001c7000 entry 0x6cc30240 "dbghelp.dll" "C:\WINDOWS\SYSTEM32\dbghelp.dll"
base 0x6da20000 size 0x00014000 entry 0x6da21ea0 "NETAPI32.dll" "C:\WINDOWS\SYSTEM32\NETAPI32.dll"
base 0x505a0000 size 0x00072000 entry 0x505b7800 "DSOUND.dll" "C:\WINDOWS\SYSTEM32\DSOUND.dll"
base 0x6d520000 size 0x001ff000 entry 0x6d6dec0d "d3dx9_43.dll" "C:\WINDOWS\SYSTEM32\d3dx9_43.dll"
base 0x6d4b0000 size 0x00069000 entry 0x6d4e3cf4 "MSVCP100.dll" "C:\WINDOWS\SYSTEM32\MSVCP100.dll"
base 0x72050000 size 0x000bf000 entry 0x72061e2c "MSVCR100.dll" "C:\WINDOWS\SYSTEM32\MSVCR100.dll"
base 0x50500000 size 0x00099000 entry 0x5052d7b0 "ResampleDmo.DLL" "C:\WINDOWS\SYSTEM32\ResampleDmo.DLL"
base 0x74570000 size 0x00045000 entry 0x745777a0 "powrprof.dll" "C:\WINDOWS\SYSTEM32\powrprof.dll"
base 0x63be0000 size 0x0001f000 entry 0x63bf4570 "winmmbase.dll" "C:\WINDOWS\SYSTEM32\winmmbase.dll"
base 0x69890000 size 0x00009000 entry 0x69893050 "msdmo.dll" "C:\WINDOWS\SYSTEM32\msdmo.dll"
base 0x6d410000 size 0x0009b000 entry 0x6d41232b "MSVCR80.dll" "C:\WINDOWS\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9680_none_d090cb7c44278b28\MSVCR80.dll"
base 0x6d380000 size 0x00087000 entry 0x6d3b0dce "MSVCP80.dll" "C:\WINDOWS\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9680_none_d090cb7c44278b28\MSVCP80.dll"
base 0x693b0000 size 0x002a5000 entry 0x693dd1cd "DDRAW.dll" "E:\Games\The Sims 3\Game\Bin\DDRAW.dll"
base 0x62080000 size 0x00027000 entry 0x6209e4c0 "dbgcore.DLL" "C:\WINDOWS\SYSTEM32\dbgcore.DLL"
base 0x03160000 size 0x00267000 entry 0x0337af6c "d3dx9_31.dll" "C:\WINDOWS\SYSTEM32\d3dx9_31.dll"
base 0x61ef0000 size 0x00171000 entry 0x61f618e0 "d3d9.dll" "C:\WINDOWS\system32\d3d9.dll"
base 0x72f70000 size 0x00012000 entry 0x72f74620 "kernel.appcore.dll" "C:\WINDOWS\SYSTEM32\kernel.appcore.dll"
base 0x6f970000 size 0x0002e000 entry 0x6f98bd80 "dxcore.dll" "C:\WINDOWS\SYSTEM32\dxcore.dll"
base 0x725c0000 size 0x0000e000 entry 0x725c7900 "UMPDC.dll" "C:\WINDOWS\SYSTEM32\UMPDC.dll"
base 0x73e10000 size 0x0069f000 entry 0x73ffc6f0 "windows.storage.dll" "C:\WINDOWS\SYSTEM32\windows.storage.dll"
base 0x72e70000 size 0x000ea000 entry 0x72eeea00 "wintypes.dll" "C:\WINDOWS\SYSTEM32\wintypes.dll"
base 0x6ce90000 size 0x000eb000 entry 0x6cea17e0 "DDRAW.dll" "C:\WINDOWS\system32\DDRAW.dll"
base 0x6cdc0000 size 0x000cc000 entry 0x6cdfbd10 "dxgi.dll" "C:\WINDOWS\SYSTEM32\dxgi.dll"
base 0x70570000 size 0x00007000 entry 0x705720d0 "DCIMAN32.dll" "C:\WINDOWS\SYSTEM32\DCIMAN32.dll"
base 0x6d320000 size 0x00059000 entry 0x6d33db88 "D3DShaderReplacer.asi" "E:\Games\The Sims 3\Game\Bin\D3DShaderReplacer.asi"
base 0x744d0000 size 0x0006d000 entry 0x7450c490 "MSVCP140.dll" "C:\WINDOWS\SYSTEM32\MSVCP140.dll"
base 0x744b0000 size 0x00015000 entry 0x744bf1f0 "VCRUNTIME140.dll" "C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll"
base 0x691a0000 size 0x00207000 entry 0x6938c09b "D3DCOMPILER_43.dll" "C:\WINDOWS\SYSTEM32\D3DCOMPILER_43.dll"
base 0x75db0000 size 0x000da000 entry 0x75e006a0 "MSCTF.dll" "C:\WINDOWS\System32\MSCTF.dll"
base 0x6a2e0000 size 0x00097000 entry 0x6a30fcd0 "nvldumd.dll" "C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f840d03a202f8a32\nvldumd.dll"
base 0x72040000 size 0x0000e000 entry 0x72045a40 "msasn1.dll" "C:\WINDOWS\SYSTEM32\msasn1.dll"
base 0x6c8b0000 size 0x00027000 entry 0x6c8be0f0 "cryptnet.dll" "C:\WINDOWS\SYSTEM32\cryptnet.dll"
base 0x761d0000 size 0x000fe000 entry 0x7621e540 "CRYPT32.dll" "C:\WINDOWS\System32\CRYPT32.dll"
base 0x6c7a0000 size 0x00104000 entry 0x6c7d6b20 "drvstore.dll" "C:\WINDOWS\SYSTEM32\drvstore.dll"
base 0x6e780000 size 0x00024000 entry 0x6e78a020 "devobj.dll" "C:\WINDOWS\SYSTEM32\devobj.dll"
base 0x75230000 size 0x0003b000 entry 0x7523d3c0 "cfgmgr32.dll" "C:\WINDOWS\SYSTEM32\cfgmgr32.dll"
base 0x6c760000 size 0x0003b000 entry 0x6c76c700 "wldp.dll" "C:\WINDOWS\SYSTEM32\wldp.dll"
base 0x70ae0000 size 0x0000b000 entry 0x70ae2b10 "cryptbase.dll" "C:\WINDOWS\SYSTEM32\cryptbase.dll"
base 0x768b0000 size 0x00053000 entry 0x768c7650 "WINTRUST.DLL" "C:\WINDOWS\System32\WINTRUST.DLL"
base 0x75390000 size 0x0001a000 entry 0x75396b60 "imagehlp.dll" "C:\WINDOWS\System32\imagehlp.dll"
base 0x6f9a0000 size 0x00013000 entry 0x6f9a5e40 "CRYPTSP.dll" "C:\WINDOWS\SYSTEM32\CRYPTSP.dll"
base 0x6f8f0000 size 0x0002f000 entry 0x6f8fcf90 "rsaenh.dll" "C:\WINDOWS\system32\rsaenh.dll"
base 0x75ff0000 size 0x00064000 entry 0x76025b00 "bcryptPrimitives.dll" "C:\WINDOWS\System32\bcryptPrimitives.dll"
base 0x6f8d0000 size 0x00019000 entry 0x6f8d9620 "bcrypt.dll" "C:\WINDOWS\SYSTEM32\bcrypt.dll"
base 0x5a450000 size 0x022c2000 entry 0x5b4f4b40 "nvd3dum.dll" "C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f840d03a202f8a32\nvd3dum.dll"
base 0x6f930000 size 0x00038000 entry 0x6f95cd00 "directxdatabasehelper.dll" "C:\WINDOWS\SYSTEM32\directxdatabasehelper.dll"
base 0x74540000 size 0x00029000 entry 0x74548180 "ntmarta.dll" "C:\WINDOWS\SYSTEM32\ntmarta.dll"
base 0x5a250000 size 0x001f7000 entry 0x5a3ba2f0 "igdumdim32.dll" "C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dc_base.inf_amd64_26935c8c9d5bfd3b\igdumdim32.dll"
base 0x56e30000 size 0x0341f000 entry 0x57429fc0 "igd9dxva32.dll" "C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dc_base.inf_amd64_26935c8c9d5bfd3b\igd9dxva32.dll"
base 0x69660000 size 0x00228000 entry 0x69666af0 "nvspcap.dll" "C:\WINDOWS\system32\nvspcap.dll"
base 0x70ac0000 size 0x00018000 entry 0x70ac9970 "profapi.dll" "C:\WINDOWS\SYSTEM32\profapi.dll"
base 0x6eca0000 size 0x0001f000 entry 0x6eca9960 "gpapi.dll" "C:\WINDOWS\SYSTEM32\gpapi.dll"
base 0x689d0000 size 0x007cc000 entry 0x68c35ed0 "NvCamera32.dll" "C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f840d03a202f8a32\NvCamera\NvCamera32.dll"
base 0x6ab00000 size 0x00038000 entry 0x6ab08380 "DINPUT8.dll" "C:\WINDOWS\SYSTEM32\DINPUT8.dll"
base 0x6ed10000 size 0x0000b000 entry 0x6ed11c60 "HID.DLL" "C:\WINDOWS\SYSTEM32\HID.DLL"
base 0x6f920000 size 0x00007000 entry 0x6f9218b0 "XINPUT9_1_0.dll" "C:\WINDOWS\SYSTEM32\XINPUT9_1_0.dll"
base 0x55bd0000 size 0x00160000 entry 0x55c54ee0 "WindowsCodecs.dll" "C:\WINDOWS\SYSTEM32\WindowsCodecs.dll"
base 0x6c980000 size 0x00269000 entry 0x6ca0a8e0 "d3d11.dll" "C:\WINDOWS\SYSTEM32\d3d11.dll"
base 0x6a9d0000 size 0x00130000 entry 0x6aacd310 "inputhost.dll" "C:\WINDOWS\SYSTEM32\inputhost.dll"
base 0x6a900000 size 0x000cb000 entry 0x6a994710 "CoreMessaging.dll" "C:\WINDOWS\SYSTEM32\CoreMessaging.dll"
base 0x68670000 size 0x00356000 entry 0x6897e737 "d3dcompiler_47_32.dll" "C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f840d03a202f8a32\NvCamera\d3dcompiler_47_32.dll"
base 0x79b00000 size 0x02ec5000 entry 0x79b4c5f0 "nvwgf2um.dll" "C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f840d03a202f8a32\nvwgf2um.dll"
base 0x6c100000 size 0x0065a000 entry 0x6c4e8ad4 "nvapi.dll" "C:\WINDOWS\SYSTEM32\nvapi.dll"
base 0x0e7e0000 size 0x00016000 entry 0x0e7e801f "xinput1_3.dll" "C:\WINDOWS\SYSTEM32\xinput1_3.dll"
base 0x65dc0000 size 0x00041000 entry 0x65df4bc0 "glu32.dll" "C:\WINDOWS\SYSTEM32\glu32.dll"
base 0x65510000 size 0x000e0000 entry 0x655c3920 "OPENGL32.dll" "C:\WINDOWS\SYSTEM32\OPENGL32.dll"
base 0x76140000 size 0x00086000 entry 0x761b3800 "clbcatq.dll" "C:\WINDOWS\System32\clbcatq.dll"
base 0x6edf0000 size 0x0001b000 entry 0x6edffe10 "amsi.dll" "C:\WINDOWS\SYSTEM32\amsi.dll"
base 0x6ed80000 size 0x0006c000 entry 0x6eda57f0 "MpOav.dll" "C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2211.5-0\X86\MpOav.dll"
base 0x6c080000 size 0x00012000 entry 0x6c085bc0 "DEVRTL.dll" "C:\WINDOWS\SYSTEM32\DEVRTL.dll"
base 0x6c060000 size 0x00017000 entry 0x6c0698c0 "SPINF.dll" "C:\WINDOWS\SYSTEM32\SPINF.dll"
base 0x76130000 size 0x00007000 entry 0x76131ff0 "NSI.dll" "C:\WINDOWS\System32\NSI.dll"
base 0x5d820000 size 0x01bbd000 entry 0x5df3e670 "igc32.dll" "C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dc_base.inf_amd64_26935c8c9d5bfd3b\igc32.dll"
base 0x666a0000 size 0x000e1000 entry 0x666e8e50 "textinputframework.dll" "C:\WINDOWS\SYSTEM32\textinputframework.dll"
base 0x66400000 size 0x00293000 entry 0x66469940 "CoreUIComponents.dll" "C:\WINDOWS\SYSTEM32\CoreUIComponents.dll"
base 0x663a0000 size 0x00055000 entry 0x663bca50 "Oleacc.dll" "C:\WINDOWS\system32\Oleacc.dll"
base 0x661c0000 size 0x00096000 entry 0x66250690 "TextShaping.dll" "C:\WINDOWS\SYSTEM32\TextShaping.dll"
base 0x684f0000 size 0x0017c000 entry 0x6855b1c0 "dcomp.dll" "C:\WINDOWS\SYSTEM32\dcomp.dll"
base 0x66120000 size 0x0009f000 entry 0x66138220 "mscms.dll" "C:\WINDOWS\SYSTEM32\mscms.dll"
base 0x6ecc0000 size 0x00050000 entry 0x6eccaf50 "mswsock.dll" "C:\WINDOWS\system32\mswsock.dll"
base 0x6da00000 size 0x00013000 entry 0x6da04430 "ondemandconnroutehelper.dll" "C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll"
base 0x75150000 size 0x000db000 entry 0x751a3520 "winhttp.dll" "C:\WINDOWS\SYSTEM32\winhttp.dll"
base 0x61e70000 size 0x0000a000 entry 0x61e72350 "WINNSI.DLL" "C:\WINDOWS\SYSTEM32\WINNSI.DLL"
base 0x683f0000 size 0x000f4000 entry 0x68401300 "rasapi32.dll" "C:\WINDOWS\SYSTEM32\rasapi32.dll"
base 0x6c0f0000 size 0x00008000 entry 0x6c0f2c80 "prxyqry.DLL" "C:\WINDOWS\SYSTEM32\prxyqry.DLL"
base 0x73050000 size 0x000af000 entry 0x73061360 "DNSAPI.dll" "C:\WINDOWS\SYSTEM32\DNSAPI.dll"
base 0x6e260000 size 0x00008000 entry 0x6e261a10 "rasadhlp.dll" "C:\Windows\System32\rasadhlp.dll"
base 0x6e200000 size 0x0005b000 entry 0x6e219890 "fwpuclnt.dll" "C:\WINDOWS\System32\fwpuclnt.dll"
base 0x6ed20000 size 0x00017000 entry 0x6ed24490 "dhcpcsvc.DLL" "C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL"
base 0x65d40000 size 0x0003e000 entry 0x65d49d50 "icm32.dll" "C:\WINDOWS\SYSTEM32\icm32.dll"
base 0x6c900000 size 0x0007b000 entry 0x6c929280 "MMDevApi.dll" "C:\WINDOWS\System32\MMDevApi.dll"
base 0x5fe40000 size 0x0003b000 entry 0x5fe4ece0 "wdmaud.drv" "C:\WINDOWS\SYSTEM32\wdmaud.drv"
base 0x6c8e0000 size 0x00009000 entry 0x6c8e1cd0 "AVRT.dll" "C:\WINDOWS\SYSTEM32\AVRT.dll"
base 0x65e50000 size 0x00007000 entry 0x65e52230 "ksuser.dll" "C:\WINDOWS\SYSTEM32\ksuser.dll"
base 0x620b0000 size 0x0017d000 entry 0x620ff560 "AUDIOSES.DLL" "C:\WINDOWS\SYSTEM32\AUDIOSES.DLL"
base 0x655f0000 size 0x0000b000 entry 0x655f45c0 "msacm32.drv" "C:\WINDOWS\SYSTEM32\msacm32.drv"
base 0x63e10000 size 0x00008000 entry 0x63e11d00 "midimap.dll" "C:\WINDOWS\SYSTEM32\midimap.dll"
base 0x61ea0000 size 0x00010000 entry 0x61ea5380 "resourcepolicyclient.dll" "C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll"
base 0x66260000 size 0x00135000 entry 0x662cb520 "Windows.UI.dll" "C:\Windows\System32\Windows.UI.dll"
base 0x6adf0000 size 0x0056f000 entry 0x6b0d3330 "MessageBus.dll" "C:\Program Files (x86)\NVIDIA Corporation\NvContainer\MessageBus.dll"
base 0x6c0e0000 size 0x0000a000 entry 0x6c0e2910 "netbios.dll" "C:\WINDOWS\SYSTEM32\netbios.dll"
base 0x68360000 size 0x00086000 entry 0x6838b350 "schannel.dll" "C:\WINDOWS\System32\schannel.dll"
base 0x6c0c0000 size 0x00011000 entry 0x6c0c3410 "mskeyprotect.dll" "C:\WINDOWS\SYSTEM32\mskeyprotect.dll"
base 0x6c030000 size 0x00028000 entry 0x6c045a50 "NTASN1.dll" "C:\WINDOWS\SYSTEM32\NTASN1.dll"
base 0x6c000000 size 0x00022000 entry 0x6c00a2f0 "ncrypt.dll" "C:\WINDOWS\SYSTEM32\ncrypt.dll"
base 0x6c0a0000 size 0x00020000 entry 0x6c0ab340 "ncryptsslp.dll" "C:\WINDOWS\system32\ncryptsslp.dll"
base 0x6c8f0000 size 0x00008000 entry 0x6c8f1e60 "DPAPI.DLL" "C:\WINDOWS\SYSTEM32\DPAPI.DLL"
base 0x101f0000 size 0x00012000 entry 0x101f2f50 "napinsp.dll" "C:\WINDOWS\system32\napinsp.dll"
base 0x103e0000 size 0x00016000 entry 0x103e3310 "pnrpnsp.dll" "C:\WINDOWS\system32\pnrpnsp.dll"
base 0x10420000 size 0x0000e000 entry 0x10422080 "winrnr.dll" "C:\WINDOWS\System32\winrnr.dll"
base 0x10a70000 size 0x00011000 entry 0x10a785b0 "wshbth.dll" "C:\WINDOWS\system32\wshbth.dll"
base 0x19f90000 size 0x00019000 entry 0x19f9ed50 "nlansp_c.dll" "C:\WINDOWS\system32\nlansp_c.dll"

[Register memory]
eax 0019a900 |<64>96 e2 10 00 00 00 00 3c a9 19 00 f5 37 f3 61 | d.......<....7.a |
0019a910 | 64 96 e2 10 2c 38 f3 61 db 9b 3e ea 00 00 00 00 | d...,8.a..>..... |
ebx 00000040 | <??>?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? | ??????????????? |
00000050 | ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? | ???????????????? |
00000060 | ?? | ? |
edx 6d727a40 |<8b>44 24 04 8b 40 04 8b 08 89 44 24 04 8b 81 9c | [email protected]$.... |
6d727a50 | 00 00 00 ff e0 cc cc cc cc cc cc cc cc cc cc cc | ................ |
esi 289de880 |<00>00 00 00 18 00 00 00 14 01 00 00 ff ff ff ff | ................ |
289de890 | ff ff ff ff ff ff ff ff 15 01 00 00 00 00 00 00 | ................ |
edi 10e29660 |<bc>c5 e2 10 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
10e29670 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
ebp 0019a930 | <f8>81 da 0e | .... |
0019a940 | 8a ef 60 00 60 96 e2 10 41 00 00 00 e3 d1 79 00 | ..`.`...A.....y. |
0019a950 | a0 36 1a 3a 80 e8 9d 28 00 00 00 00 | .6.:...(.... |

[Extra]
ScriptHeap: 139.02MB/159.96MB (23); 19.00MB

The d3d9.dll file is part of DirectX 9, which Sims 3 uses. But DX9 is probably not corrupted overall—in that case, the game would most likely crash while loading or, at latest, soon after you start playing. And Sims 3 crash logs provide a lot of irrelevant data, for example in this case d3d9.dll might simply be the resource that the actual problem tried and failed to call in a proper way.

Still, you can try reinstalling DX9 since it's a quick and simple process. There's no need to uninstall anything; just run the installer over the top of the existing install and restart your computer.

https://www.microsoft.com/en-US/downloa ... px?id=8109

If you need more specific instructions, you can find them here:

https://answers.ea.com/t5/Technical-Iss ... 78#M247861

If this doesn't help, then yes, try playing without your custom content and see where you get. You don't need to save your progress.

Pleased to report that either cleaning out the custom content I've had since 2016 (!!!) or reinstalling DirectX worked! Thank you so much!

I have returned with more information for anyone else who experiences these crashes... are you running MSI Afterburner or anything else to edit your GPU fan curves? I had the most success with putting another d3d9.dll into the folder of the program fixing the fans, as it only occurred when running one of those programs. Not running the programs wasn't a solution though - the Sims 3 heats my GPU up bad so I need to manage the fans to manage the temperature. Hope this helps someone (or me) in the future!

It should not be heating up your GPU terribly if you have a fairly modern one. Make sure you're frame limiting it or it's basically cooking your GPU which is bad.

Let's go back a step, if we could please, if this conversation is to continue.

What do you have for a GPU on this system? What kind of frame rates are you getting in-game (use the fps on cheat code to see) and what is the refresh rate of your monitor?

Making the fans work harder or kick in sooner is not (usually) the winning strategy here. Stopping the game from running away with fps so that the GPU doesn't feel the impact so much usually is. TS3 is a victim of its time, given that it was designed in 2008-09 when most players would not have had a GPU strong enough to even be capable of running away with frame rates, but that has of course since changed.

Sorry I never replied to this earlier... I'm running a Nvidia 2070 Super, 60 FPS limited in TS3 (checked with the cheat), and 75hz on the monitor. My temps for the GPU sit at a happy 70 degrees C in TS3, it was just a fan issue I was having because that temperature was the threshold for my fans to kick in, it'd go down to 69, fans would stop, repeat. I don't have a great frame of reference to bad temperatures though, is 70 reasonable? Thank you!!

Not sure if or how much opinions differ on this, but I believe that 70C is on the high end of acceptable temps for a GPU under load/stress (as in, when a game or other graphics intensive process is or has been running). I would consider 90C to be more where one should be concerned.

But hopefully my colleagues here can share their experiences and personal acceptable temp ranges for these components.

While 70º C isn't remotely dangerous for a modern GPU, it's also the point where the chip starts to thermal throttle, although only slightly. (The throttling gets more pronounced above 80º.) So it's very odd to me that the card would have a built-in fan curve that wouldn't even tell the fans to kick in until that point. More typical is that the fans start at around 50º at a low speed and gradually increase from there.

What make and model is this card, and does it have a "quiet" setting? For example, Asus ROG Strix cards have, or at least used to have, a physical switch on them to toggle between quiet and performance modes, with the difference being how early and aggressively the fans kicked in.

The other question is whether 70 is the GPU's core temperature or a reading from the VRAM or hotspot. If it's the latter, and the core is at more like 55-60, then the default fan behavior would make more sense, and the overall temps would be even more within the safe range. But even a core temp of 70 is fine.

It's a Galax 2070 Super. I suspect before I gave it a fan curve it didn't have the fans going at all, so you might be on the right track there! As for reading, it's the core! After playing for a while yesterday I also discovered my temps are now at a comfy 65-70 during the Sims, so I'm no longer that concerned. Thank you so much!